Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
friendly staff
great location
slight overpricing
limited storage space
8.2/10
Great
Rooms
8.1
Location
9.1
Service
8.6
Dining
8.0
Guest reviews
8.2/10
based on 7 reviews
8.8
8.8/10 based on 2547 reviews
Peter
United Kingdom,
May
2024
9.0/10
The hotel is ideally located just a stone's throw away from the main tourist area, offering clean and quiet rooms with modern furnishings. The service is incredibly friendly and helpful, guiding guests to authentic dining spots. The dining options cater to various dietary needs with a good selection, but slight overpricing may be a concern. The overall experience provides value for money.
Rooms
9.0
The rooms were light, spacious enough, spotless, and comfortable, despite not being huge. They offered just enough storage space for a short stay.
Service
9.0
The staff was incredibly friendly and honest, recommending affordable and delightful dining options outside the tourist zones.
Location
10.0
The hotel's location is brilliant, just a 3-minute walk from the central square, making it convenient for holidaymakers and tourists. It provides easy access to the exciting areas of Brugge.
Dining
8.0
The dining experience offers a good variety, including options for vegan and gluten-free diets, although some may find the pricing slightly high.
Facilities
9.0
The hotel's facilities are modern and well-maintained, ensuring a comfortable stay.
friendly staff
slight overpricing
R.
United States,
March
2024
8.0/10
The hotel was beautiful, comfortable, and modern, but located in a strange area up a narrow hallway that felt like an annex. The rooms were a bit dark but clean and comfortable. The service was quite helpful and friendly, but the maid forgot to replace the soap and towels from the first day. The location was excellent, just a short walk from the main square. The dining experience was good overall, but slightly expensive for the value. The facilities were satisfactory.
Rooms
8.0
The rooms were a bit dark but clean and comfortable.
Service
8.0
The service was quite helpful and friendly, but the maid missed replacing the soap and towels from the first day.
Location
9.0
The location was excellent, just a short walk from the main square.
Dining
7.0
The dining experience was good overall, but slightly expensive for the value.
Facilities
The facilities were satisfactory.
modern
strange area
Fred
United States,
January
2024
8.8/10
Staying at this hotel was a delightful experience. The rooms in a separate building next to the main hotel were palatial, very comfortable, and spotlessly clean, equipped with all the necessities. However, the low wooden diagonal beam over the bed was a potential hazard that could disrupt a peaceful night's sleep. The location was superb, offering tranquility yet a stone's throw away from the main attractions. The service was top-notch, with extremely helpful and friendly staff always willing to go the extra mile. The dining experience provided a diverse and satisfying selection of dishes. Overall, a great value for money stay with a few minor room concerns.
Rooms
8.0
My room was large, quiet, comfortable, and spotlessly clean, with all the expected facilities.
Service
9.0
The staff was extremely helpful and friendly, always ready to provide great advice and assistance.
Location
9.0
The hotel's location was brilliant, just a 2-minute walk to the main square, offering both convenience and peacefulness.
Dining
9.0
The dining experience was fabulous, offering a wide array of delicious options from breakfast to various meats and cheeses.
Facilities
9.0
The hotel's facilities were top-notch, providing everything needed for a comfortable stay.
Henry
United Kingdom,
November
2023
8.0/10
The hotel has clean and comfortable rooms with good air conditioning, offering lovely views from the back. The gym, pool, and sauna were great amenities that I enjoyed daily. The staff were excellent, polite, and provided helpful information about the hotel. The central location was convenient yet peaceful.
Rooms
8.0
The rooms were clean and comfortable, but looked like any other 3-star hotel without anything special. They were pleasant and equipped with good air conditioning.
Service
7.0
The staff were all extremely pleasant, helpful, and spoke English fluently, which made my stay more enjoyable. They lacked some creativity in service but were very accommodating.
Location
9.0
The location was ideal for a city break, just a few minutes' walk from the main square, making it easy to explore Bruges. It was a fairy tale city with friendly and helpful staff.
Dining
7.0
The dining experience was satisfying with delicious options, though a bit pricey. The well-stocked buffet was worth it compared to local restaurant costs.
Facilities
9.0
The hotel offered great facilities like a gym, pool, and sauna which I used every day. It was a pleasant experience overall.
Ben
United States,
November
2023
9.0/10
My stay at the hotel was delightful. The rooms, although a bit small, were equipped with good quality furniture and accessories, spacious, spotless, and quiet, exceeding my expectations. The service was exceptional, with friendly and efficient staff, especially Franky at the bar and Thierry who shared some interesting history with us. The location was ideal for exploring Bruges, central yet in a quieter area, with excellent transport links. The dining experience offered a plentiful selection and good service. Overall, a great value for money choice.
Rooms
9.0
I adored my room; it was spacious, spotless, and quiet, with a huge bed, lounge, and lovely bathroom.
Service
9.0
The service was top-notch, with friendly and efficient staff who went above and beyond to make me feel welcome.
Location
10.0
The hotel's location in the heart of Bruges was perfect for exploring the city, with friendly and helpful staff ensuring a great stay.
Dining
9.0
The dining experience was excellent with a plentiful selection that exceeded my expectations, catering to various tastes.
Facilities
8.0
The facilities were great, offering everything I needed for a comfortable stay.
John
United Kingdom,
July
2023
7.6/10
The hotel was a bit of a trek from reception and needed updating, but it was okay overall. The rooms were hot with not very good ventilation, but the air conditioning, though noisy, helped. The location was amazing, being incredibly close to the main square. The dining experience was good with a wide variety of options, though the quality could be better.
Rooms
6.0
The rooms were hot with not very good ventilation, but the air con was helpful. They were at the back of the hotel and needed updating.
Service
9.0
The service was extremely friendly and accommodating. The efficient booking-in service was a great start to the stay.
Location
8.0
The location was amazing, just a few steps away from the main square.
Dining
8.0
The dining experience was fabulous with a variety of options, leaning slightly towards quantity over quality. The prices varied depending on when you booked.
Facilities
7.0
The hotel had good facilities available.
great location
noisy air con
Hubert
United Kingdom,
June
2023
8.8/10
The hotel surpassed my expectations with its spacious and extremely clean rooms, offering wonderful comfort. The ambiance was lovely, and the furnishings, though not extravagant, were of a good 4-star standard. The quiet setting was a bonus, providing a peaceful stay.
Rooms
9.0
The rooms were much larger than expected and extremely clean and comfortable, exceeding my expectations.
Service
9.0
The service was fantastic, from the friendly and efficient staff to the great sauna and pool facilities, all at a very reasonable price. Starting my stay with a cheerful smile and efficient check-in set the tone for a wonderful experience.
Location
9.0
The hotel's location was great, set in a historic area with helpful staff. Its proximity to the market square made it perfect for exploring Bruges, just a few steps away. The cute 'grotto' style pool and gym added to the charm, offering relaxation and convenience.
Dining
8.0
The dining experience was good with plenty of choice, offering both hot and cold options. The price was worth it for the quality and variety provided.
Facilities
9.0
The hotel's facilities were top-notch, including room service, dry cleaning, housekeeping, laundry services, and a welcome drink, enhancing the overall stay.
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